At MCB77, your personal data is handled with care. This Privacy Policy explains exactly what information we collect, why we collect it, how we use it, and the rights you have over your own data.
Here's a plain-language summary of the key privacy commitments MCB77 makes to every player on the platform.
All personal data collected by MCB77 is stored on encrypted servers protected by 256-bit SSL technology. Your account details, payment information, and identity documents are never stored in plain text and are accessible only to authorised MCB77 personnel.
MCB77 does not sell, rent, or trade your personal data to third-party marketers or advertisers. Your information is used solely to operate your account, process transactions, and improve the MCB77 platform experience for players in Bangladesh.
MCB77 players have the right to access, correct, and request deletion of their personal data at any time. You can also request a copy of all data MCB77 holds about you. Submit a data request through our support team and we'll respond within 30 days.
MCB77 uses cookies to keep you logged in, remember your preferences, and understand how players use the platform so we can improve it. We don't use cookies to track you across other websites. You can manage cookie preferences in your browser settings.
MCB77 may send you promotional emails and SMS messages about bonuses and new games. You can opt out of marketing communications at any time by clicking the unsubscribe link in any email or by contacting MCB77 support. Transactional messages cannot be opted out of.
MCB77 does not keep your data indefinitely. Personal data is retained only for as long as necessary to operate your account and meet legal obligations. Once data is no longer needed, it is securely deleted or anonymised in line with our data retention schedule.
MCB77 ("we", "us", "the Platform") is committed to protecting the privacy of every player who uses our platform. This Privacy Policy describes how MCB77 collects, uses, stores, and shares personal information when you register an account, make a deposit, play games, or interact with any part of the MCB77 website or mobile app.
By creating an MCB77 account or using the platform in any way, you confirm that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described here. If you do not agree with this policy, please do not use MCB77.
This policy applies to all MCB77 players, including those who access the platform via the website at mcb77.net and those who use the MCB77 Android app. It covers all personal data collected through these channels.
Plain Language Commitment: We've written this Privacy Policy to be as clear and readable as possible. If anything is unclear, contact our support team at [email protected] and we'll explain it in plain terms.
MCB77 collects different categories of personal data depending on how you interact with the platform. Below is a breakdown of the data we collect and why we need it.
| Data Category | Examples | Why We Collect It |
|---|---|---|
| Identity Data | Full name, date of birth, national ID number | Account registration and KYC verification |
| Contact Data | Email address, phone number | Account communication, support, and marketing (with consent) |
| Financial Data | bKash/Nagad/Rocket account number, transaction history | Processing deposits and withdrawals |
| Technical Data | IP address, device type, browser, operating system | Security monitoring and fraud prevention |
| Usage Data | Games played, session duration, betting history | Platform improvement and responsible gaming monitoring |
| Document Data | Copies of ID, passport, or utility bills | KYC compliance and withdrawal verification |
Minimum Data Principle: MCB77 only collects data that is genuinely necessary for the purposes listed above. We do not collect data speculatively or for purposes we cannot clearly justify.
MCB77 collects personal data through several channels. Understanding how your data reaches us helps you stay informed about your privacy on the platform.
The majority of data MCB77 holds about you comes directly from you. This includes information you provide when you register your account, complete KYC verification, make a deposit or withdrawal, contact our support team, or participate in a promotion. You are always in control of what you share with us directly.
When you use the MCB77 website or app, certain technical data is collected automatically. This includes your IP address, the device and browser you are using, pages you visit on the platform, and how long you spend on each page. This data is collected using cookies and similar tracking technologies and helps MCB77 keep the platform secure and improve the user experience.
MCB77 may receive data about you from third-party sources in limited circumstances. For example, our identity verification partner may confirm whether the documents you submitted match official records. Payment processors may share transaction status information with us. In all cases, third parties who share data with MCB77 are required to do so lawfully and with appropriate safeguards in place.
MCB77 uses your personal data only for legitimate, clearly defined purposes. We do not use your data in ways that are incompatible with the reasons it was originally collected. The main ways MCB77 uses your data are:
Legal Basis: MCB77 processes your personal data on the basis of contractual necessity (to operate your account), legal obligation (KYC and anti-money laundering compliance), legitimate interests (fraud prevention and platform security), and consent (marketing communications).
MCB77 uses cookies and similar technologies on the platform. Cookies are small text files stored on your device that help the platform remember your preferences and understand how you use the site.
You can control non-essential cookies through your browser settings. Most browsers allow you to block or delete cookies. Note that disabling certain cookies may affect the functionality of the MCB77 platform — for example, you may be logged out more frequently or lose saved preferences. MCB77 does not use cookies to track your activity on other websites.
MCB77 takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, alteration, or disclosure.
Despite these measures, no online platform can guarantee absolute security. If you suspect your MCB77 account has been compromised, contact our support team immediately so we can take action to protect your account.
Data Breach Response: In the unlikely event of a data breach that affects your personal data, MCB77 will notify affected players promptly and take immediate steps to contain the breach and prevent further exposure.
MCB77 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. The table below summarises our standard retention periods for key data categories.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account & Identity Data | Duration of account + 5 years | Legal and regulatory compliance |
| Transaction Records | 7 years from transaction date | Anti-money laundering regulations |
| KYC Documents | 5 years after account closure | Regulatory obligation |
| Support Communications | 3 years from last interaction | Dispute resolution and quality assurance |
| Technical / Log Data | 12 months | Security monitoring and fraud detection |
| Marketing Preferences | Until opt-out or account closure | Consent management |
Once data reaches the end of its retention period, MCB77 securely deletes or anonymises it so it can no longer be linked back to you as an individual.
As an MCB77 player, you have a number of rights over your personal data. MCB77 is committed to honouring these rights promptly and without unnecessary barriers.
Request a copy of all personal data MCB77 holds about you. We'll provide it within 30 days.
Ask us to correct any inaccurate or incomplete personal data held on your account.
Request deletion of your personal data where MCB77 no longer has a legal basis to retain it.
Ask MCB77 to restrict processing of your data in certain circumstances while a dispute is resolved.
Receive your personal data in a structured, machine-readable format to transfer to another service.
Object to MCB77 processing your data for direct marketing purposes at any time, with immediate effect.
To exercise any of these rights, contact the MCB77 support team at [email protected]. We will respond to all valid requests within 30 days. In some cases, we may need to verify your identity before processing a request to protect your data from unauthorised access.
MCB77 is strictly an adults-only platform. We do not knowingly collect personal data from anyone under the age of 18. All players are required to confirm they are 18 or older during registration, and MCB77 uses age verification checks to enforce this requirement.
If MCB77 discovers that personal data has been collected from a minor, that data will be deleted immediately, the associated account will be closed, and any deposits will be returned. If you believe a minor has registered on MCB77, please contact us at [email protected] so we can investigate and take action promptly.
Parental Controls: If you are a parent or guardian concerned about a minor accessing online gambling platforms, we recommend using parental control software to restrict access to gambling websites on shared devices.
MCB77 may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make material changes to this policy, we will notify registered players via email or an in-platform notification before the changes take effect.
The "Last Updated" date at the top of this page will always reflect when the policy was most recently revised. We encourage you to review this Privacy Policy periodically to stay informed about how MCB77 protects your data.
Continued use of the MCB77 platform after an updated Privacy Policy is published constitutes your acceptance of the revised policy. If you do not agree with any changes, you should stop using MCB77 and may request account closure by contacting our support team.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way MCB77 handles your personal data, please get in touch with our team. We take all privacy enquiries seriously and aim to respond within 5 business days.
For questions about our Terms and Conditions, visit our Terms and Conditions page. For information about responsible gaming tools, visit our Responsible Gaming page.